Miguel Balbin — Strategy, Ops & Data

Short bio

Corporate strategist specializing in internal consulting for high-value projects. Expert at the intersection of operational planning, performance optimization, and data analytics. Currently leading Peru's strategic planning and performance control at PedidosYa, designing frameworks to steer complex regional operations. Previously steered growth initiatives and neobanking analytics at BCP iO, and built competitor entry models at EY-Parthenon. Passionate about translating C-level priorities into robust operational frameworks and data decision engines.

Work experience

Senior Analyst, Strategy & Performance · PedidosYa

2025 - Present

Driving country-level strategic planning and internal consulting roadmaps alongside the Peru Managing Director, converting corporate priorities into operational growth.
Steering performance-control initiatives across a cross-functional tactical squad spanning Business Intelligence, Planning, and Development to accelerate high-value project execution.
Delivering key performance updates and strategic briefings to regional C-level leadership, supporting regional alignment and budget optimization.

Analyst I & II · iO Neobanking · BCP

2023 - 2025

Led strategic initiatives inside the Loyalty Squad as an internal consultant to build and optimize customer rewards value, driving key operational improvements.
Modeled and presented detailed business cases to prioritize high-value strategic opportunities and operational initiatives for neobank stakeholders.
Constructed advanced database scripts in SQL and analytics dashboards in Power BI/Python to monitor user behavior, customer acquisition, and lifetime value loops.
Coordinated multi-team workflows across Engineering, Support, and Operations to redesign incident management processes, significantly improving SLA indicators.

Strategy & Transactions Intern · EY

2023

Formulated a LATAM fintech market expansion strategy for a major corporate client by performing extensive regional competitor intelligence mapping.
Built scalable financial-valuation templates in Excel, successfully reducing analysis overhead in subsequent transaction advisory engagements.
Co-facilitated strategic planning sprints, aligning Operations, Engineering, and Design leads behind a shared six-month launch roadmap.

Education

Universidad del Pacífico

2018 - 2023

Bachelor's in Business Administration (Concentration in Finance) · GPA 3.72 / 4.00 · Honors: Top 3% of class · Recipient of the AUSJAL Scholarship

ITESO Universidad Jesuita de Guadalajara

2022

Academic Exchange in Computer Science · Focus on algorithms, database structures, and technical engineering frameworks in Guadalajara, Mexico

Makers Fellowship

2023

Advanced Technology & Operations Management Fellowship · Selective program focusing on operational lifecycles and strategic scaling loops